Frequently asked questions
Clear answers about FT Pulse, rankings, creator profiles, financial intelligence, subscriptions, safety, privacy, and corrections.
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FT Pulse
Read the full ranking and methodology explanation.
Open pageCreator Corrections
Claim a profile or submit a verified correction.
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Compare Trial, Explorer, Creator, Intelligence, and Enterprise.
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Reach creator support, billing, partnerships, or safety review.
Open pageFAQ Category
Rankings and FT Pulse
How creator rankings, scores, momentum, and platform balancing work.
What is FT Pulse?+
FT Pulse is FootTrender's proprietary intelligence framework. It combines public creator data, historical performance, audience signals, engagement, growth, momentum, commercial indicators, identity matching, and platform normalization to power FT rankings and creator intelligence.
How are FT Rankings calculated?+
FT Rankings are based on multiple creator signals rather than follower count alone. The system considers audience scale, engagement quality, growth, momentum, consistency, cross platform presence, historical performance, confidence, and commercial relevance.
Why does follower count not determine rank?+
A large audience does not always represent stronger current influence. A smaller creator with better engagement, faster growth, stronger consistency, and greater momentum may rank above a larger but stagnant account.
How does FT compare creators across different platforms?+
Each platform is measured within its own context first. Instagram, TikTok, Reddit, and YouTube have different audience behavior and typical performance ranges. FT normalizes those platform specific signals before comparing creators across the broader market.
Why did a creator's score or rank change?+
Scores and ranks can change when new audience data, engagement, growth, identity relationships, confidence information, historical metrics, or market comparisons become available.
How often are rankings updated?+
FT is designed for recurring updates as new public data enters the system. Update frequency may vary by platform, profile, data source, and the availability of reliable public information.
What does Momentum Score mean?+
Momentum Score reflects the current direction and acceleration of creator performance. It helps identify whether a creator is gaining relevance, remaining stable, or cooling relative to recent history.
What is Breakout Probability?+
Breakout Probability is a directional model estimate that evaluates whether current creator signals suggest meaningful future outperformance. It is not a guarantee of future growth.
What does the confidence rating mean?+
Confidence indicates how complete, current, and reliable the underlying creator record appears to be. A lower confidence rating means FT may need more historical data, verified links, or stronger identity evidence.
FAQ Category
Creator Profiles
How creators are discovered, added, corrected, claimed, or removed.
How does a creator get added to FT?+
Creators may be discovered through public platform data, creator submissions, user suggestions, identity matching, and FT discovery systems. Profiles are evaluated for relevance before becoming part of the ranked creator market.
Why is a creator not listed?+
The creator may not have been discovered yet, may not have enough reliable public information, may not currently meet FT relevance standards, or may still be waiting for review.
Is FT trying to list every creator?+
No. FT prioritizes quality over quantity. We estimate that roughly 10,000 active and relevant creators likely represent the meaningful market most accurately. The goal is the most trusted index, not the largest directory.
How can I claim a creator profile?+
Use the Creator Corrections and Claims page. You may be asked to verify ownership or authorization through a public creator account, a profile verification phrase, an associated email address, or documentation showing representation rights.
How can I correct a name, image, link, or statistic?+
Submit a correction request with the FT profile URL, the requested change, and supporting public evidence. Verified corrections are reviewed before being published.
Can I add a missing social platform?+
Yes. Submit the public platform URL through Creator Corrections. FT will review whether the account belongs to the same creator before merging it into the profile.
How do I report a duplicate profile?+
Use the duplicate request option on the Creator Corrections page and include links to each FT record that appears to represent the same creator.
Can a creator request removal?+
A creator or authorized representative may request a review. Submission does not guarantee removal. FT considers the request, available public information, identity evidence, legal obligations, platform integrity, and the public interest in maintaining accurate market intelligence.
FAQ Category
Financial Intelligence
How valuations, revenue estimates, campaign models, and reports should be interpreted.
How does FT estimate sponsored post value?+
FT uses available public signals such as audience size, engagement, platform, creator tier, growth, historical performance, and market context. The result is a directional estimate rather than a confirmed creator rate.
Are revenue estimates verified earnings?+
No. Revenue estimates are modeled ranges based on public information and proprietary assumptions. They are not audited earnings, tax records, platform statements, or guarantees of income.
Can FT guarantee campaign performance?+
No. Campaign ROI tools illustrate possible outcomes under selected assumptions. Actual results depend on creative quality, audience fit, timing, pricing, conversion, product, platform conditions, and many factors outside FT's control.
Why can financial estimates change?+
Estimates may change when audience size, engagement, growth, platform mix, creator tier, market benchmarks, confidence, or other relevant data changes.
Can creators submit their actual rates?+
Creators may submit corrections or supporting information for review. FT may use verified information to improve the creator record, but private financial information should not be submitted unless specifically requested through a secure process.
What is an FT Intelligence Report?+
An FT Intelligence Report is a generated or downloaded creator, commercial, market, or analytical report. Depending on the plan, PDF reports and structured exports may count toward a monthly allowance.
FAQ Category
Plans and Billing
Trial restrictions, paid plans, report allowances, billing, and Enterprise access.
What is included in the 3 Day Trial?+
The trial includes creator discovery, rankings, profiles, comparisons, FT Pulse, and nonfinancial intelligence. Financial values remain hidden, report creation is disabled, and downloads or exports are unavailable.
What is included in FT Explorer?+
FT Explorer includes deeper creator search, unlimited watchlists, full history, FT Pulse, and expanded creator research. Financial intelligence and report downloads remain locked.
How does FT Creator work?+
FT Creator unlocks complete financial and analytics access for one selected creator profile. The selected creator should only be changed once per billing cycle.
What is included in FT Intelligence?+
FT Intelligence unlocks financial and analytical access across all creators, market analytics, creator comparisons, commercial intelligence, and 10 FT Intelligence Reports per month for one user.
Why are FT Intelligence downloads limited?+
The monthly limit protects FT's proprietary data and creates a clear distinction between individual professional access and organizational data licensing.
What happens after I use 10 reports?+
You can continue viewing available FT Intelligence analytics, but additional report downloads remain unavailable until the monthly allowance resets or the account upgrades to Enterprise.
What is included in FT Enterprise?+
Enterprise may include unlimited reports, unlimited or negotiated user seats, exports, API access, scheduled reporting, custom research, data licensing, and dedicated support. Pricing is provided by quote.
Can I cancel or change plans?+
Plan changes should be available through Billing once the payment provider is fully connected. Upgrades may take effect immediately, while downgrades and cancellations generally take effect at the end of the billing period.
Where can I find invoices and payment information?+
Billing history, payment methods, renewal information, plan usage, and invoices are managed through the Billing page.
FAQ Category
Safety and Content Standards
What FT indexes, what FT does not support, and how serious concerns are reviewed.
Does FT host creator content?+
FT is an intelligence and indexing platform. It does not exist to host or distribute creator content. Creator records may include limited public profile information, links, and images used for identification and market analysis.
Does FT support or condone nudity?+
No. FT does not support or condone nudity, content involving or depicting minors, exploitation, illegal activity, or other prohibited content.
How do I report prohibited content or illegal activity?+
Use the Safety Report option on the Contact or Creator Corrections page. Include the creator name, FT profile link, public source link, and a clear description of the concern.
What happens after a safety report is submitted?+
Safety reports receive priority review. FT may investigate the record, restrict visibility, remove links, suspend the profile, preserve necessary evidence, or take other appropriate action based on the available information and legal obligations.
Does inclusion mean FT endorses a creator?+
No. A creator's inclusion in the database does not represent endorsement, sponsorship, approval, or confirmation of every activity associated with that creator.
What should I do if someone is in immediate danger?+
Contact the appropriate local emergency service or law enforcement authority. FT's reporting process is not a substitute for emergency assistance.
FAQ Category
Data, Privacy, and Accuracy
Public data sources, corrections, account data, and the limits of FT information.
Where does FT get creator information?+
FT uses public creator information, publicly available platform metrics, submitted corrections, creator verification, identity matching, and proprietary analysis.
Does FT know every creator's exact earnings?+
No. FT does not claim to know private or exact earnings unless reliable verified information has been provided. Financial figures are generally analytical estimates.
Can public information be wrong?+
Yes. Public platform data can be incomplete, delayed, duplicated, or inaccurate. FT uses confidence signals, review processes, and creator corrections to improve reliability.
How does FT protect payment information?+
FT should not store complete payment card numbers. Billing information should be handled through a PCI compliant payment provider such as Stripe.
Can I request access to or deletion of my account data?+
Account data requests should be submitted through Contact or the future Account Settings page. Available rights may depend on location and applicable law.
Where can I read the full policies?+
Review the Privacy Policy, Terms of Service, Security and Data Practices, and Financial and Rankings Disclaimer for complete details.
Still have a question?
Contact the FT team for creator support, billing, partnerships, Enterprise access, corrections, or product questions.
Serious Safety Concern
Report nudity, content involving minors, exploitation, illegal activity, or another urgent concern through the dedicated safety process.
Submit a safety report